Refund Policy

Last updated: January 18, 2026

One Simple Rule

7 Days + Zero Usage
= Full Refund

βœ…Eligible
  • Within 7 days of purchase
  • Zero credits used
❌Not Eligible
  • After 7 days
  • Any credits used

This applies to both subscriptions and credit top-ups.

πŸ”Quick Eligibility Check

1

When did you buy?

βœ“ Within 7 days β†’ Next step

βœ• Over 7 days β†’ No refund

2

Did you use any credits?

βœ“ Zero used β†’ Full refund!

βœ• Any used β†’ No refund

πŸ’‘ Why this policy?

Once credits are used, calculating fair partial refunds becomes extremely complex (AI generation costs, render time, etc.). By keeping it simple β€” 7 days + zero usage = full refund β€” we can process requests quickly and fairly. Plus, you can always try our free Hobby plan first!

πŸ’³

Subscriptions

Pro & Team plans are eligible for refund within 7 days if you haven't used any credits.

Cancel anytime:

  • βœ“Keep access until billing period ends
  • βœ“Credits preserved forever
πŸ”‹

Credit Top-ups

Credit packs are eligible for refund within 7 days if you haven't used any of the purchased credits.

Good to know:

  • βœ“Credits never expire
  • βœ“Stack on top of monthly credits

πŸ“§How to Request a Refund

2

We Verify

Date & usage check

3

Refund Issued

5-10 business days

Include your account email and purchase date. We respond within 1-2 business days.

🚫Not Eligible for Refund

βœ•Any credits have been used
βœ•Request after 7 days
βœ•Terms of Service violations
βœ•Used credits or consumed services

We do not offer partial or prorated refunds. This keeps our policy simple and fair.

πŸ”„After a Refund

1.Subscription/credits immediately revoked
2.Account returns to Free (Hobby) plan
3.Projects preserved (download within 30 days)
4.Refund appears in 5-10 business days

Questions? We're here to help.

Contact Support